Returns Policy


Angel Urns takes your satisfaction very seriously and our products are of the highest quality.  If for any reason you are unhappy with your purchase please notify us within 7 days of the date of your order for a replacement or refund.

You must return your purchase in an unused condition and in the original undamaged packaging within 30 days from the date of purchase.

Your refund will be processed within 5 working days of Angel Urns receiving the unused and undamaged item.  You are however, responsible for the cost and risk of loss or damage when returning the goods.

All returns should be sent by recorded delivery or courier with adequate postal insurance.

This cancellation policy does not affect your rights when we are at fault or if goods are faulty.

We are unable to refund or exchange any goods which have been personalised or ordered specifically for you.

We reserve the right to inspect goods returned and make the final decision on whether they are faulty or not.

If you have any questions do not hesitate to call us on 0161 484 2208 or click here to be taken to our contact us page.